Terms and Conditions probleemharen.nl

(part of Milcraft)

Article 1 – Definitions

In these terms and conditions, the following definitions apply:

Website: the website probleemharen.nl, which provides information about hair problems and showcases products that may offer support.

User: every visitor to the website, regardless of whether or not they purchase products from third parties.

Milcraft: The owner and operator of probleemharen.nl, located at Verdihof 28, 2402 VC Alphen aan den Rijn, registered with the Chamber of Commerce under number 61376507.

Content: all texts, images, videos, product overviews, articles, advice, explanations, and other information published on the website.

Product providers: external web shops, platforms, or other third parties referred to via links, banners, product blocks, or other references on the website.

Article 2 – Applicability

2.1 These general terms and conditions apply to any use of probleemharen.nl.

2.2 By visiting or using the website, the user declares that they have read and agree to these general terms and conditions.

2.3 If any provision of these general terms and conditions is or becomes invalid, the remaining provisions will remain in full force. In that case, Milcraft will establish a replacement provision that corresponds as closely as possible to the purpose and meaning of the original provision.

Article 3 – Nature of the information & no medical advice

3.1 The information on probleemharen.nl is intended solely for general informational purposes about her, her hair problems, and hair care.

3.2 The information on this website is no medical advice, no diagnosis, and no treatment plan. The content cannot replace a consultation or treatment by a physician, dermatologist, trichologist, or other qualified medical professional. not replaced.

3.3 In case of (severe or persistent) hair loss, pain, itching, skin problems, inflammation, allergic reactions, or other medical complaints, the user is strongly advised to always consult a doctor or other medical specialist.

3.4 Decisions made by the user based on information on this website are entirely at the user's own expense and risk.

3.5 Information about possible causes, symptoms, and treatments of hair problems is general in nature and does not guarantee that this information is complete, up-to-date, or applicable to the user's personal situation.

Article 4 – Product listings, recommendations, and third parties

4.1 Information about hair problems may include products that may offer support for the complaints or wishes in question. These products are exclusively presented as suggestion or example displayed and do not constitute personal advice.

4.2 Milcraft does not always sell the products displayed on probleemharen.nl itself. In many cases, clicking on a product or link will take you to a website of a external provider (third party).

4.3 The purchase of products via external providers is exclusively between the user and the relevant provider. The general terms and conditions, privacy statement, and return and complaints policies of that provider apply.

4.4 Milcraft is not responsible for the content, availability, prices, terms and conditions, delivery times, quality, or safety of products and services offered by third parties.

4.5 The user is responsible for carefully checking the product, ingredients, instructions for use, warnings, allergies, and contraindications as stated on the packaging or on the provider's website.

4.6 Any references to effects, results, or experiences with products (such as “may help with,” “may support,” or similar formulations) are not intended as a guarantee that these results are actually achieved.

Article 5 – No guarantees

5.1 Although Milcraft makes every effort to provide accurate, complete, and up-to-date information, it cannot guarantee that all information on the website is complete, accurate, or up-to-date at all times.

5.2 Milcraft does not guarantee that using the products or tips mentioned on probleemharen.nl will lead to the restoration, improvement, or reduction of hair problems.

5.3 Results may vary significantly from person to person and depend on factors such as health, lifestyle, genetic factors, medication use, and other circumstances.

Article 6 – Liability

6.1 The use of probleemharen.nl and following information or tips from the website is entirely at the user's own risk.

6.2 Milcraft excludes, to the extent permitted by law, any liability for any direct or indirect damage arising out of or in connection with:

the use of or reliance on the information on the website;
the use of products found or purchased through the website or through third parties;
inaccuracies, omissions, or outdated information in the content on the website;
technical malfunctions, interruptions, or errors in the accessibility of the website;
actions of third parties, such as product suppliers or carriers.

6.3 Milcraft is in no way liable for consequential damage, lost profits, reputational damage, or other indirect damage.

6.4 Nothing in these general terms and conditions is intended to exclude Milcraft's liability for intent or deliberate recklessness, insofar as exclusion thereof is not permitted by law.

Article 7 – Health Disclaimer

7.1 The user must report any changes in the use of medication, medical treatments, or therapies. always discuss with a doctor or specialist first.

7.2 Information on probleemharen.nl may not be used to make a diagnosis yourself, start, change, or stop medical treatment without consulting a doctor.

7.3 In case of acute complaints, severe hair loss, bleeding, intense pain, fever, or other alarming symptoms, the user is advised to seek immediate medical attention.

Article 8 – Intellectual property

8.1 All content on probleemharen.nl, including but not limited to texts, images, logos, layout, and design, is protected by copyright and other intellectual property rights of Milcraft or its licensors, unless expressly stated otherwise.

8.2 Users are not permitted to copy, reproduce, publish, edit, or distribute content from the website without prior written permission from Milcraft, other than for strictly personal, non-commercial use.

8.3 It is not permitted to use content from probleemharen.nl in a manner that is misleading or gives the impression that there is a commercial or formal collaboration with probleemharen.nl or Milcraft, unless explicit written permission has been given.

Article 9 – Privacy and cookies

9.1 When using probleemharen.nl, personal data may be processed. Milcraft handles this data with care in accordance with the applicable privacy legislation.

9.2 Further information about the processing of personal data and the use of cookies is included in the privacy statement and cookie policy from probleemharen.nl. These are available via the website.

Article 10 – Changes to the website and terms and conditions

10.1 Milcraft reserves the right to change, supplement, or remove the content of probleemharen.nl, including the information provided and product references, at any time.

10.2 Milcraft also reserves the right to amend these general terms and conditions. The most recent version of the general terms and conditions can always be consulted on the website.

10.3 If the user continues to use the website after the general terms and conditions have been amended, the user is deemed to have agreed to the amended terms and conditions.

Article 11 – Applicable law and competent court

11.1 These general terms and conditions and any use of probleemharen.nl are exclusively governed by Dutch law applicable.

11.2 Any disputes arising from or related to these general terms and conditions or the use of the website will, unless mandatory rules dictate otherwise, be submitted to the competent court in The Hague.